Twilight Knights Cosplay (abbreviated to TKC) is a registered sole proprietorship operating in the Province of Ontario. We reserve the right to update and change these policies as needed and without warning. As of January 2018, we will be charging HST/GST on all sales, in accordance with Federal Laws, this is non-negotiable.

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1. Agreement to Terms

By purchasing from us, you agree to all Terms and Conditions of sale as outlined below and enter into a contract with Twilight Knights Cosplay (TKC), agreeing to pay the quoted amount upon acceptance of the commission.

• a. Clients must be 18 years of age or older or have a signed authorization from a legal guardian who will act as the guarantor.

• b. You confirm that you have read the full Terms of Service (TOS) and understand what they entail. Failure to comply with the TOS will result in immediate cancellation of your order with no refunds or exchanges and may result in legal action depending on the circumstances of the termination

• c. As the client, you assert that you own the character(s) being commissioned or have commercial rights to license the character(s); permitting us to create a fabrication of said character(s) under the outlined contract.

• d. Abuse, harassment, or misconduct, whether in person or online, will not be tolerated. Any form of abusive language or conduct will lead to immediate termination of the agreement.

 

 

2. Limitation of Liability

Twilight Knights Cosplay is not to be held liable for:

• a. The misuse or misconduct of the product(s) caused by any individual(s) or organization(s) using our product(s). Detailed guidelines on proper care and use of all products can be obtained by contacting TKC at sora@live.ca.

• b. Any injury caused to person(s) using or interacting with our product(s).

• c. Any allergic reactions caused by interaction with the product(s).

 

 

3. Resale and Replication Prohibition

Products made by Twilight Knights Cosplay are not for resale. Recasting, repatterning, or otherwise replicating any of our work, including physical or digital reproduction, is strictly forbidden and will result in legal action. [See Sections 6 & 7 for exclusions]

 

 

4. Trademarks and Alteration

Any signed/trademarked products must not have the signature/logo/trademark altered or removed. Defacing or removing any trademarks, logos, signage, or signatures will void any warranty and may result in legal action.

 

 

5. Copyright and License

Twilight Knights Cosplay may create and sell unique fan-made products under the Creative Commons License Act and the Arts and Canadian Culture Policy. We claim no ownership of the character(s) or image(s) unless otherwise stated. However, if a client commissions us to fabricate a copyrighted character without lawful permission from the copyright holder, TKC assumes no responsibility for any infringement of copyright or intellectual property. Customers intentionally commissioning copyrighted materials without express consent from the owners will be denied a commission and immediately blacklisted.

 

6. Fursuit Resale Rules

If the owner of a fursuit created by Twilight Knights Cosplay wishes to sell that fursuit, they may do so, provided the following rules are adhered to:

• a. Any trademarks, logos, or signatures must not be altered or removed.

• b. Resale of premade fursuits must also include the character(s) associated with the suit. The character design must be preserved as part of the resale.

• c. The resale value of the fursuit or costume parts cannot exceed the original purchase value without written consent from TKC and the buyer’s knowledge.

 

 

7. Patterns, Tutorials, and Digital Content Use

Individuals who purchase patterns, tutorials, or other digital content from TKC are granted a non-exclusive, non-transferable license to use the patterns for personal or commercial projects. Buyers may showcase, share, or sell the final products made using the patterns, but the patterns themselves (including tutorials and digital files) may not be resold, redistributed, or reproduced in any form, whether as standalone items, digital files, or otherwise, without explicit permission from the copyright holder.

This license is strictly limited to the buyer’s use of the patterns to create finished products or content. Any unauthorized resale, distribution, or reproduction of the patterns/tutorials/files themselves is a violation of this agreement. This license is for individuals, a separate commercial license is available for an annual licensing fee. 

 

 

8. Policy Updates and Changes

Twilight Knights Cosplay reserves the right to make changes and updates to the store’s policy, terms of sale, and other legal information without prior notice. In the event of a policy conflict, the decision of which policy to follow is at the sole discretion of TKC's owner, Kale Lalonde.

 

 

9. Dispute Resolution

In the event of an unfavorable situation between TKC and the client(s), we reserve the right to bring in a neutral third party to mediate the situation.

 

 

10. Ownership of Characters and Materials

We claim ownership of the following characters/materials. Unauthorized use of these characters or materials without express consent will result in legal action:

• "Dragonflight" Short story collection & associated characters (written by Kale Lalonde)

• "Bootleg" The Wickerbeast (species owned by Simone White, character co-owned by Kale Lalonde and Jamie Plante)

• "Arcanus" The Wickerbeast (design by Toxic Creations, owned by Kale Lalonde)

• "Haseo" The Wickerbeast (design by Fir3h3irt, owned by Kale Lalonde)

• "Koshrakus" The Tribal Dragon (design by Drerika, owned by Kale Lalonde)

• "Ari" The Dragon (design by Kale Lalonde)

• "HotSpot" The Spotted Hyena (design by Laurie Plante, owned by Kale Lalonde)

• "Arbonos" The Druid (design by Kale Lalonde)

• "Tsukune" The Flame God (design by Kale Lalonde)

• "The Twilight Dragon" Official Mascot of Twilight Knights Cosplay (designed and owned by TKC)

• "Lo-Fae" The Xioi (species owner and character design by Abby Clark, owned by Kale Lalonde)

• "Oron" The Fairy (design by Kale Lalonde, owned by Kale Lalonde)

• "CanFur" product(s)/brand/logo (owned by TKC)

• "Twilight Knights Cosplay" Logo (designed by Kale Lalonde, owned by TKC)

 

 

11. Advertising and Product Use

Clients may not use TKC’s products or photos for advertising, promotion, or endorsement of any third-party businesses, products, or services without explicit permission, either online or offline. Credit must always be given to TKC when using our products, services, or photos. Profiting from the use of our products, photos, or services without permission is strictly forbidden and legal action will be pursued.

 

 

12. Responsibility for Accurate Information

It is the client’s responsibility to ensure that all material presented to TKC in relation to the commission process is accurate and up to date. TKC is not responsible for inaccuracies in the completed product after the client has approved work-in-progress stages. All commissions are subject to artistic interpretation.

 

 

13. Design Alterations

TKC reserves the right to make alterations to design(s) in accordance with the client’s budget and the feasibility of the design.

 

 

14. Cancellation and Refunds

In the event of a cancellation, the maximum refund a customer is eligible to receive is 60% of the original commission value excluding any taxes. Refunds are given out at our sole discretion. TKC reserves the right to cancel commissions and sales with a minimum of a 48-hour notice. A commission or sale may be canceled for the following reasons (non-inclusive).

a. the customer has requested a refund before production

b. a refund was offered and/or requested due to inferior product quality

c. the customer failed to make payments, respond to messages/emails, and/or adhere to warnings

d. unreasonable requests

e. the customer has broken our TOS agreement and violated one or more sections. Depending on the article in question the customer may be ineligible for a refund. 

 

 

15. Reselling Commission Slots

If we are unable to issue an immediate refund due to financial losses, the customer may choose to sell their commission slot under our guidance to cover the cost of the refund. A customer may not sell their slot without prior knowledge and consent from TKC.

 

 

16. Late Payments and Fees

A 5% late fee will be applied to any missed or late payments, calculated from the due date of the missed payment. Failure to make payments on time may result in the customer being moved down in the production queue. Continuous late payments may result in the cancellation of the commission without a refund.

 

 

17. Cancellation Due to Missed Payments

a: In the event, that a client fails to adhere to warnings due to lack of communication or continuous missed payments we reserve the right to cancel their order without refund for the following (non-inclusive) reasons:
 

1. If a client misses 3 consecutive months of payments TKC reserves the right to cancel the client's commission without refund provided ample notice was given.

2. If a customer refuses to pay the shipping, or other outstanding balance on a completed or partially completed commission for an extended period of time TKC reserves the right to resell the commission with minimal modification. Proceeds of such a sale will be used to provide the customer with a partial refund of up to 60%  of the original commission value at our discretion with the remaining balance kept to cover the loss of wages.

b. When we are unable to reach a client for an extended period their commission will be placed "On Hold" while we try to locate the client. If we are unable to reach them within 3 months of being placed "On Hold" their commission will be canceled without a refund. 

 

 

18. Slot Transfer After 40% Paid

Should a client wish to cancel their slot after a minimum of 40% of the suit has been paid they must find someone to take over their commission slot, effectively selling their slot. Clients who decide to pursue this route must contact TKC to proceed, as all slots sold must be done with the knowledge and approval of TKC. A commission slot that is being sold must be paid directly to TKC who will then reimburse the original client up to 60% of the funds originally paid for the slot. 

 

 

19. Refusal of Business
TKC reserves the right to refuse business with any individual or organization that is engaged in or primarily associated with the adult entertainment industry. This includes but is not limited to, individuals whose public persona, professional activities, or business affiliations are closely linked to adult entertainment, pornography, or similar content. This policy is in place to ensure that all business relationships are consistent with the Company’s core values and brand identity. The Company’s decision in enforcing this policy is final and at its sole discretion.

Clients are forbidden to use products made by TKC in explicit adult content, or in any other way that would deface or defame TKC. Any products used in explicit adult content will have their warranties immediately voided, and clients may potentially be blacklisted depending on the nature of the interaction. 

 

20. Legal Action for Breach of Contract or Defamation
TKC reserves the right to seek legal recourse against clients who violate the terms of the service agreement, as well as against individuals or entities who intentionally deface or defame TKC in any way.

 

21. Order Upgrades and Downgrades

Clients may upgrade their order at any time prior to the start of work, with approval from TKC, without losing their position in the queue. However, downgrades to an order may only be completed with the following addendums:

1. Clients who downgrade are not entitled to a refund for any “overpayment” resulting from the downgrade.

2. A 15% surcharge, based on the original quoted price, will be charged/deducted to cover any lost labor or material costs

3. Clients who downgrade their order are not eligible to upgrade at a later time.

 

22. Discontinued Features or Styles
If a selected style or feature is discontinued, TKC reserves the right to replace it with a modern equivalent, or, if no suitable equivalent exists, to omit it entirely. If TKC omits the chosen feature or style, the client will be eligible for a refund of up to 80% of the original value of that feature. Refunds are issued at our discretion.​